Question 1

What types of services does your VIP transfer company provide?

Accepted Answer

We offer a range of VIP transfer services, including single transfers to and from the airport, half-day or full-day private tours in Athens, as well as multi-day private tours to various destinations in Greece.

Question 2

How can I book a transfer or tour with your company?

Accepted Answer

Booking with us is easy! You can make a reservation through our website by filling out the online form at contact page. For any special requests or inquiries, you can also contact our customer service team directly.

Question 3

What size groups can your vehicles accommodate?

Accepted Answer

Our fleet includes luxury Mercedes Benz Vito with 8 seats and Mercedes Sprinter with capacities ranging up to 20 seats. Whether you're a solo traveler or part of a group of 18 or more, we have the perfect vehicle for your needs.

Question 4

What is included in the transfer services?

Accepted Answer

Our transfer services include a professional and courteous driver, luxury & fully air conditioned vehicles, bottles of mineral water and the assurance of a safe and comfortable journey. Airport transfers cover meet-and-greet services, and private tours may include a knowledgeable guide, depending on your preferences.

Question 5

Can I request additional amenities or special arrangements for my transfer or tour?

Accepted Answer

Certainly! We strive to accommodate special requests and can arrange for additional amenities or specific requirements. Please inform us in advance so we can tailor our services to meet your expectations.

Question 6

Can I customize the itinerary for private tours?

Accepted Answer

Absolutely! We understand that each traveler has unique preferences. You can work with our team to customize your itinerary for half-day, full-day, or multi-day private tours to ensure your experience aligns perfectly with your interests.

Question 7

What languages do you offer tours in?

Accepted Answer

We work with many professional multilingual tour guides. Let us know what's your preferable language and we will take care of it.

Question 8

What is your cancellation policy?

Accepted Answer

Our cancellation policy is designed to be flexible. Preferably at least 24 hours prior our arrangements or ASAP.

Question 9

Do you accept last minute bookings?

Accepted Answer

Yes, but last minute requests will be based on our availability. However we are here to do our best for you!

Question 10

How can I get in touch with your customer service for further assistance?

Accepted Answer

You can reach our customer service team by emailing us to info@hellenicluxurytravel.com , sending a direct message by clicking the chat icon on our web site where you have the option to chat with WhatsApp as well, or calling +30 6975 808 096. We are here to assist you with any questions, concerns, or special requests you may have.

FAQ